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Request Fulfilment in ITIL 2011
"ITIL 2011 sees a hefty revision for the Request Fulfilment process." What is it? The ITIL® Request Fulfilment process exists to fulfil Service Requests – for the most part minor changes or requests...
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Assessment Criteria for Request Fulfilment
We will soon begin our review of Request Fulfilment offerings in the ITSM market place. Our goal is to highlight the key strengths, competitive differentiators and innovation in the industry. In my...
View ArticleClik here to view.
Request Fulfilment in ITIL 2011
"ITIL 2011 sees a hefty revision for the Request Fulfilment process." What is it? The ITIL® Request Fulfilment process exists to fulfil Service Requests – for the most part minor changes or requests...
View ArticleClik here to view.
Assessment Criteria for Request Fulfilment
We will soon begin our review of Request Fulfilment offerings in the ITSM market place. Our goal is to highlight the key strengths, competitive differentiators and innovation in the industry. In my...
View Article
